Laboratory FAQs
In case of any questions or doubts regarding our services and testing offers,
you may refer to the below mentioned FAQ’s for your convenience.

1. How do I collect a specimen for OnPoint Lab confirmation?

The process in which specimens are collected and handled is very crucial. Specimens must be handled and controlled by trained personnel throughout the collection process. OnPoint Lab provides standard specimen collection and labeling guidelines. It is the responsibility of each collection agencies to take on their own policies and procedures to what their needs are. Also to keep in compliance with individual state and federal regulations.

2. How do I ship a specimen to OnPoint Lab?

You can send a rapid on-site collection device (presumptive positives only), or you can send specimens collected using an appropriate urine or oral fluid container. We provide UPS next day delivery serves. MA can be arranged if your clinic meets our requirements. Please contact OnPoint main office for more details on setting up a MA service.

3. When can I expect to see the drug test report from OnPoint Lab?

OnPoint Lab’s turnaround time on urine screening results are typically available within 24 hours once the specimen is received. If positive,results can be available within 24-36 hours. Confirmation becomes available within 72 hours.

4. What does ng/mL mean?

Ng/mL is the units of measure. It means (nanograms per milliliter).

5. What are the urine screening cutoffs and methodologies?

OnPoint Lab screens urine specimens by enzyme immunoassay (EIA). An immunoassay is a test that uses antibodies to detect the presence of drugs and other substances in urine. The initial screening process does not measure the specific amount of drug present in urine samples. The initial screening test which OnPoint Lab provides either will show a positive or negative result meaning if there is a presence or absence of a certain chemical in the sample.

6. What is the importance of checking urine creatinine levels?

Creatinine is a metabolic by-product. It is produced through muscle metabolism. It normally appears in urine within a set rage for 24 hour. This depends directly on the amount of liquid intake. If a patient drink access of liquid to dilute the amount of chemicals in the system, this test can indicate this by reporting lower level of creatinine in the sample.

7. Who do I contact OnPoint Lab about a specific question?

At any time feel free to contact us at OnPoint Lab whenever you have a question or need assistance with your products or service options.

8. What is specimen adulteration?

This is when the patient tries to cover up or mask his or her urine to get a false reading from their specimen.

Ways to adulterate urine samples for substance abuse testing generally fall into two main areas:

  • 1. Urine substitution- using someone else’s urine which is clean or synthetic urine
  • 2. Taking access fluids to flush out drugs from the system, diluting the sample by adding water to it, or interfering with the testing process including replacing it with refrigerated sample.

FAQs about DNA testing

1. Why Should I test my patients?

There are many reasons why you should order a Pharmacogenetic test.

A couple of reasons are:

  • • Timely testing for patients on controlled substances
  • • To make sure your patients are sticking to your treatment regimen
  • • To ensure you are giving the best possible care to your patients.

2. How will the results benefit me?

The DNA test results will help you monitor and track your current prescribed medications given to your patients. Also help you to understand how a newly prescribed medication could interfere with your treatment plan, or even harm your patients.

3. What medications or substances will show up on the test?

All types of medications or substances currently being consumed (prescribed and non-prescribed) will appear on the lab results for you to review.