OnPoint Lab Billing Process

  • You Will Receive an EOB (Explanation of Benefits) From Your Insurance
    • - An EOB is an explanation of services provided to you
    • - OnPoint Lab Bills Your Insurance Directly
    • - AN EOB IS NOT A BILL!!!
    • - An EOB just shows the cost associated with services provided
  • OnPoint Lab Does Not Employ Collection Agents or Third Party Billing Collectors
  • You Will Receive On Paper Statement Bill From OnPoint Lab
  • OnPoint Lab Has a Patient Billing Advocate Available and Has a Very Liberal Forgiveness Policy
  • If You Receive a Paper Statement From OnPoint Lab for Services OnPoint Has Several Options Available For Our Valued Customers for Reconciliation
  • In Some Instances, Your Insurance Provider May Send a Check For Our Services Directly to You, It is Your Responsibility to Immediately Endorse The Check and Send it To OnPoint Lab!